GEO Audit: Do ChatGPT, Gemini, Perplexity and Copilot Mention Your Brand?
Customers now ask AI before they search Google. Ktdigital’s GEO Audit measures whether your brand appears in those answers, which competitors appear instead, and what to fix first. Led directly by Aiden Hoang Nguyen.
How a GEO Audit Differs From an SEO Audit
An SEO audit answers “how does Google see your website”. A GEO Audit answers a different question: when customers ask AI, does the answer mention you, and if not, where is the AI getting its information?
| SEO audit | GEO Audit | |
|---|---|---|
| What is measured | Rankings, indexing, speed on Google | Answers from ChatGPT, Gemini, Perplexity, Copilot |
| Unit of measure | Keywords | Full questions along the customer journey |
| Main output | List of technical and content issues | Mention rate, citation rate, share vs. competitors |
Need both Google and AI covered? See the combined SEO & GEO Audit. Already audited and ready for ongoing work? See GEO services.
Ktdigital.vn itself has started appearing as a source in AI-generated queries such as which GEO experts businesses can hire in Vietnam. The measurement method in the GEO Audit is tested on the site that runs it.
Source: Google Search Console, ktdigital.vn, last 3 months through 2026-09-14.
The usimmigrationadvisor websites of Davies & Associates are cited by AI as a source when answering questions about US immigration lawyers in the Singapore and Vietnam markets.
Source: Davies & Associates project, delivered by Aiden Hoang Nguyen.
What the GEO Audit Covers
Six areas, scaled to your brand and target markets.
Customer-journey question set
30–80 real questions customers ask AI, from research and comparison to decision. Vietnamese and English if you serve international markets.
Measured on 4 AI platforms
ChatGPT, Google Gemini, Perplexity, Microsoft Copilot. Full answers and cited sources are recorded so you can re-check them yourself.
Competitor benchmark
3–5 competitors of your choice. Who gets mentioned most, on which question groups, and what content they have that you don’t.
Technical audit for AI crawlers
Can OpenAI, Google, Perplexity and Bing crawlers reach your site: robots.txt, llms.txt, speed, content hidden behind JavaScript, pages blocked from indexing.
Schema & brand entity
Organization, product/service and FAQ schema; whether brand facts are consistent across your website, Google Business Profile, press and profile sites.
AI sources & 90-day roadmap
The websites AI relies on when answering about your industry, plus actions ranked by impact and effort.
GEO Audit for Schools & Admissions Teams
Students and parents now ask AI to build their shortlist before visiting any website. If your school is not in the answer, it is not on the shortlist. These are typical questions I include for education brands:
- “Best part-time MBA programs in Hanoi for working professionals”
- “Which master’s in management in Ho Chi Minh City offers an international degree?”
- “Compare MBA tuition at private universities in Vietnam”
- “Best business schools in Vietnam for international students”
- “Online or part-time: which programs are accredited?”
Extra checks for education brands
- Program pages carry the facts AI likes to cite: duration, tuition, entry requirements, degree, accreditation
- EducationalOrganization, Course and FAQ schema on admissions pages
- English pages for international admissions, with hreflang between versions
- Rankings, accreditation and international partners confirmed by third-party sources
- Whether AI is quoting outdated tuition or discontinued programs
- Whether multiple sub-sites (institutes, faculties, programs) dilute the brand entity
Sample Report: What You Receive
An excerpt of a Standard GEO Audit report structure. The real report is longer and includes the verbatim AI answer for every question.
60 questions · VI + EN · 4 platforms · 4 competitors
1. Visibility by platform
| Platform | Mentioned | Cited with link | Wrong/outdated facts |
|---|---|---|---|
| ChatGPT | 14/60 | 3/60 | 2 |
| Google Gemini | 19/60 | 7/60 | 1 |
| Perplexity | 11/60 | 9/60 | 0 |
| Microsoft Copilot | 8/60 | 4/60 | 3 |
2. Share of answers vs. competitors
3. Priority findings (4 of 12)
4. 90-day roadmap
All figures in this sample report are hypothetical and only illustrate the report structure. They are not results from a real client.
Timeline & Pricing
Billed by actual working hours. The hours below are estimates; after the scoping call you receive a fixed quote before work starts.
Starter
- ~30 questions, one language
- 4 AI platforms
- 3 competitors
- 10 priority recommendations
Standard
- 60–80 questions, VI + EN
- 4 AI platforms, 5 competitors
- Technical audit for AI crawlers and schema
- Sources AI currently cites
- 90-day roadmap + walkthrough call
Advanced
- Everything in Standard
- Monthly re-run of the question set
- Monthly report
- Support for your content/web team
Excludes paid third-party tools (agreed in advance if needed). Delivered under an individual service contract; no VAT invoice. See the FAQ below.
How the GEO Audit Runs
Scoping call
30 minutes, free. Agree goals, markets, competitors and the right package. Receive a fixed quote.
Day 0Contract & question set
Sign the service contract (and NDA if needed). You approve the question set before measurement.
Days 1–2Measure & audit
Run the questions on 4 platforms, audit technical setup and content, analyse competitors.
Days 3–10Report & sign-off
Live walkthrough explaining every finding, then a signed acceptance record.
Days 10–14Published Audits & Diagnostics
Four audits published in full, two of them honestly framed as “Diagnostic Audit” because results were not yet complete when written.
AGS Advance Global Study
SEO/GEO diagnosis for Australia, Canada, UK, USA, New Zealand and Singapore.
Read case study →Davies & Associates
11 websites audited in one engagement; the Taiwan page reached page 1 in 7 days.
Read case study →US immigration law firm (anonymized)
Diagnostic SEO/GEO audit, reported honestly before results were in.
Read case study →Pet service website (anonymized)
SEO audit plus a live WordPress technical incident, resolved.
Read case study (Vietnamese) →Frequently Asked Questions
Find Out What AI Says About Your Brand
Start with a free 30-minute call with Aiden Hoang Nguyen: agree the scope, pick a package and get a fixed quote before you commit.